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White Sox Job Opportunities: Front Office, Minor League, Day of Game

by Joe Binder

The White Sox have announced several new job openings over the past week. Here are the latest available opportunities:

Scroll further for additional information on each or click on the role for direct links to the application.


Senior Coordinator of Game Presentation

Quick Facts:

  • Job Category: Chicago Front Office
  • Requisition Number: SENIO001051
  • Posted: November 14, 2024
  • Location: On-Site, Chicago, IL
  • Status: Full-Time

Description:

The Chicago White Sox are seeking an enthusiastic Senior Coordinator of Game Presentation to help plan, develop, and execute all aspects of game entertainment at White Sox home games and events. The ideal candidate will display effective communication skills, an ability to manage multiple tasks while staying organized, is detail-oriented, and can excel in a collaborative team environment.  This position oversees a team of gameday staff members that play an integral role in the gameday experience. The nature of this role requires being available for all White Sox home games and other organizational events, so flexibility on working hours, including nights, weekends, and holidays, is necessary.

Job Responsibilities:

The Senior Coordinator of Game Presentation will work closely with the Game Presentation and Videoboard Production teams, as well as all organizational departments to conceptualize, promote, drive, and enhance the White Sox gameday experience.

More specifically, this role will be responsible for:

  • Assist the Director of Game Presentation with the creation, planning, and execution of all game presentation features and elements.
  • Manage the Pride Crew (entertainment team), including:
    • Plan auditions; hire and develop team members
    • Create staff schedule for all 81 home games, events, and appearance requests
    • Organize all gameday staff assignments based on run of show
    • Prepare budget and submit payroll
    • Research, select, and order all uniform apparel
    • Plan pre-season team meeting and photo/video shoots
    • Work internally to maintain the Pride Crew webpage and social media presence
  • Manage the Emcees, including:
    • Plan auditions; hire and develop talent
    • Write pre-game and in-game scripts for talent
    • Create talent schedule for all 81 home games, events, and appearance requests
    • Organize all gameday talent assignments based on run of show
    • Prepare budget and submit payroll
    • Research, select, and order apparel for theme nights and special events
  • Assist in the planning, development, and execution of sponsored and non-sponsored entertainment to be implemented at home games, including theme and heritage night pre- and in-game features, food and beverage locations, retail offerings, and unique experiences for fans to participate in.
  • Develop and write scripts for Public Address Announcer and talent and submit to Closed Captioning partner for display on in-stadium videoboard.
  • Assist with the logistics and execution of pre-game on-field experiences and entertainment with departmental personnel and participants/performers.
  • Prepare gameday timing documents and memos for distribution to staff, clubhouses, umpires, and broadcast partners which details all pre-game and in-game elements, experiences, and entertainment.
  • Coordinate logistics, ticket requests, and hospitality for ballpark entertainers, performers, and celebrities.
  • Help prepare and maintain department budgets, including the tracking and recording of invoices and purchase requisitions.
  • Coordinate the gameday social media activation (Tagboard) on the videoboards, including the selection of content and implementation of in-game features.
  • Assist with the planning, development, and execution of White Sox events, including but not limited to SoxFest and Beyond the Diamond.
  • Collaborate with department to plan and prepare elements for Spring Training production trip to Camelback Ranch in Glendale, AZ.
  • Support Park Operations department with the creation and execution of ballpark policies and programs to facilitate compliance, including on-field access and waiver submission.
  • Research professional and collegiate teams across all major sports to remain informed and up to date on current industry trends, technology, and popular entertainment ideas that can be implemented into the gameday experience.
  • Assist with the development and maintenance of the Game Presentation catalog which contains historical and current features and ideas available to be added to the gameday run of show as sponsored or non-sponsored content.
  • Respond to marketing-related fan inquiries.
  • All other tasks assigned by Director of Game Presentation.

Qualifications and Requirements:

  • Bachelor’s Degree required, emphasis in Sports Management, Marketing, Communications, or similar preferred
  • Enthusiastic initiative-taker able to succeed in a fast-paced environment
  • Experience managing multiple tasks and deadlines
  • Positive attitude and strong work ethic
  • Proactive, organized, and detail-oriented
  • Strong communication skills (both written and verbal)
  • Proficient in script writing and development
  • Passion for sports entertainment and a desire to produce the best show in baseball
  • Ability to interact professionally with full- and part-time staff, fans, clients, and celebrities
  • Knowledge of, or willingness to learn about, the Chicago White Sox organization and baseball
  • Previous experience in sports entertainment or marketing preferred
  • Ability to work all 81 White Sox home games, including nights, weekends, and holidays

Application Deadline: December 6, 2024


Analyst, CRM & Strategy

Quick Facts:

  • Job Category: Chicago Front Office
  • Requisition Number: ANALY001052
  • Posted: November 14, 2024
  • Location: Chicago, IL
  • Status: Full-Time

Description:

The Chicago White Sox Business Strategy & Analytics Department is responsible for supporting the creative development and execution of long-term growth initiatives of the team in terms of both revenue and fans. We are dedicated to continuously learning more about fans of the Chicago White Sox and focus on improving customer facing revenue streams (e.g. tickets, sponsorship, merchandise, concessions), growing fan engagement, and optimizing marketing effectiveness across channels. We serve as consultants on the strategic direction for the company and on individual initiatives. The department’s overall vision is to be a fan insight hub for the entire organization, delivering timely data and insights to key decision makers across our business operations.  


The Analyst, CRM & Strategy will work cross functionally with a fan-focused, data driven lens to drive revenue and increase operational efficiency across the organization. The role will support several internal departments on various strategic priorities including improving fan experience, growing the fanbase, and implementing sustainable, data driven business processes. This individual will maintain CRM reporting, processes, and campaigns. Job requirements include experience working with relational databases, managing CRM and CDP systems, being proficient in Tableau (or other similar data visualization tools), and demonstrating the ability to think strategically.  

An ideal candidate will: 

  • Be inherently passionate, driven, results oriented, and a team player with a desire to learn and develop
  • Be comfortable balancing multiple projects and/or analyses across different functions
  • Be an excellent communicator, both written and verbally
  • Have experience working with CRM, CDP, and data warehouse systems
  • Expertise in designing effective charts, graphs, and visualizations

Job Responsibilities: 

Business Strategy & Analytics 

  • Improving the fan experience:
    • Champion the implementation of closed-loop feedback systems for season ticket holders, group buyers, and single game buyers
    • Maintain CRM processes and campaigns to ensure we cultivate meaningful and lasting relationships with our fans
  • Implementing sustainable business processes:
    • Design and implement fan focused, data driven business processes across the organization including the areas of lead management, sales rep enablement, and onboarding for new clients/fans
  • Reporting and dashboards:
    • Build and refine dashboards to support overall business operations and provide clear insight into historical, current, and projected performance
    • Ensure accuracy and timeliness of internal and external reporting across the organization 

CRM and Database Management 

  • Support business strategy and analytics in identifying, structuring, and prioritizing opportunities within the CRM environment
  • Be a key team member in implementing cross-functional projects to improve fan experience and business results by successfully integrating and synchronizing people, process, and technology
  • Support ticket sales and marketing with lead identification, cleansing, scoring, and distribution process
  • Support ticket sales and service campaign management and analysis
  • Support adoption of CRM across the organization
  • Work with teammates in Business Strategy & Analytics and IT to maintain, enhance, and expand the data pipelines flowing into and out of the White Sox Data Warehouse
  • Monitor data health and quality across all databases and support key integrations to ensure accuracy and usability of data
  • Stay up to date on the latest trends in CRM and database management to make sure we are most effectively capturing, storing, and visualizing data in an accurate way for key partners 

Qualifications / Characteristics Required for Success in the Role

We are looking to place a highly organized self-starter who can work well across departments to fill this role. You could be a potential match if you have a strong mix of the following:  

  • Bachelor’s degree with a consistent track record of professional and personal achievement
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption
  • Strong business acumen and application of data and insights to business strategy
  • Exceptional Microsoft Excel and PowerPoint skills 
  • Proficiency in SQL (R or Python a plus) and familiarity with relational databases and data warehouses
  • Strong visual design skills and experience building and interpreting Tableau dashboards and reports (or an equivalent visualization software)
  • Experience with CRM and CDP systems, preferably with experience in Microsoft Dynamics CRM
  • Excellent interpersonal and communications skills, with strong critical thinking and attention to detail
  • A strong desire to work for a high profile, small business 

Application Deadline: December 6, 2024


Campus Ambassador

Quick Facts:

  • Job Category: Day of Game
  • Requisition Number: CAMPU001053
  • Posted: November 15, 2024
  • Location: Chicago, IL
  • Status: Part-Time

Description:

Become the face of the Chicago White Sox on your campus!

We’re looking for enthusiastic, campus-driven students with a passion for sports marketing, content creation, and brand storytelling. As a brand ambassador, you’ll play a pivotal role in connecting the White Sox with your peers and local fanbase by developing and executing activation plans with campus groups and organizations. You’ll leverage your campus relationships to create fresh opportunities for the White Sox, bringing the brand to life through exciting events and initiatives. You’ll also serve as the eyes and ears on the ground, offering valuable insights and helping shape the White Sox’s campus presence.

We want individuals who are fully immersed in campus life and are excited to represent a major sports brand. If you’re an outgoing, creative communicator who thrives in social environments and has a passion for sports marketing, we want to hear from you!

Responsibilities:

  • Drive awareness and signups for the White Sox Student Pass ticketing program
  • Promote initiatives through social media and on-campus events in an impactful way
  • Hold monthly events on campus with support from the White Sox marketing team
  • Identify credible, creative, and authentic ways to integrate the White Sox into student life on campus
  • Show us the results! Complete recaps to report on your event, social media impact, and speaking opportunities.

Qualifications and Requirements:

  • Our ideal candidates are undergraduate students who are familiar with Chicagoland universities and have a strong understanding of campus culture
  • Strong knowledge of campus clubs, organizations, and events
  • Influence among peers with strong connections to a diverse range of campus organizations
  • Proficiency in social media platforms
  • Highly creative and innovative
  • Ability to work independently with minimal supervision to achieve goals
  • Flexible hours and ability to make an impact (nights/weekends)
    • Willing to commit up to 10+ hours per week February – June

Perks:

  • Game tickets and other incentives for fulfilling program responsibilities
  • Professional experience in a real-world setting honing your communication, networking, and organizational skills
  • Ongoing coaching and professional development support from the White Sox front office
  • Opportunity to extend and transition into other part-time marketing roles

Application Deadline: N/A


Assistant Strength & Conditioning Coordinator – Rehab

Quick Facts:

  • Job Category: Minor Field Staff
  • Requisition Number: ASSIS001055
  • Posted: November 18, 2024
  • Location: On-Site, Glendale, AZ
  • Status: Full-Time

Description:

The Chicago White Sox is seeking an Assistant Strength & Conditioning Coordinator – Rehab. This is a full-time position that will be based year-round out of our complex in Glendale, Arizona. You’ll work closely with the White Sox Medical and Player Development Departments to optimize player health and performance outcomes during the return to performance process. The purpose of this position is to assist with leading the Strength & Conditioning Department in return-to-performance protocols, performance programs, core initiatives and assessments of major and minor league players. The expectation is to objectively demonstrate marked improvement in player key performance indicators.

Responsibilities:

  • Work collaboratively within the Sports Performance Department in the disciplines of Sports Science, Performance Nutrition, Mental Performance, Physical Therapy, and Athletic Training to develop holistic athlete centered programs.
  • Design and implement strength and conditioning programs for all players in rehab and return-to- performance protocols.
  • Prescribe and teach individualized physical development program based on athletes ongoing physical assessments throughout the year.
  • Knowledge, experience and willingness to learn and utilize various technologies (wearable and non-wearable).
  • Assess and identify current and future initiatives to enhance and maximize human performance specifically to the return to performance process.
  • Communicate plans, goals, and progress with players and staff members at specific times of the year. Generation of various reports.
  • Ability to interpret data and assist in research driven implementations that bridge the gap from the training room/weight room and onto the field.
  • Assist other medical staff when able and necessary with normal day-to-day operations.
  • Collaboration with all members of player development and display understanding of sprinting, pitching/throwing, and hitting biomechanics.
  • Engage in off-season continuing education to enhance performance department collaborative education.
  • Assist with providing off-season staff initiatives and evaluations to enhance growth within our organization.
  • Assist with off-season specialty camps.

Expectations:

  • Adhere to Chicago White Sox Organization Policies and Procedures.
  • Function as a role model within and outside the Chicago White Sox Organization.
  • Perform duties as workload necessitates.
  • Demonstrate flexible and efficient time management and ability to prioritize workload.
  • Meet Department productivity standards.

Qualifications:

  • Bachelor’s degree in related field, Master’s degree preferred (exercise science, physical education, biomechanics).
  • Certified Strength and Conditioning Specialist (CSCS-NSCA).
  • Registered Strength and Conditioning Coach (RSCC-NSCA).
  • Experience with the return to performance process.
  • Previous experience in professional baseball is preferred.
  • Passionate about the game of baseball and enhancement of associated players.
  • Previous experience working in an interdisciplinary high-performance environment.
  • Fluent in Spanish highly recommended but not required.
  • Excellent written, communication, and problem-solving skills.
  • Independent judgment and ability to plan, prioritize, and organize a diversified workload.
  • High level of interpersonal skills; must have the ability to communicate with all levels of the organization Interest and/or understanding of player development and baseball analytics.
  • Knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software (Microsoft Word, Excel, and PowerPoint).

Application Deadline: November 27, 2024


The White Sox are also still hiring for multiple engineer positions. All available openings can be viewed here.


For more White Sox news and updates, follow us on social media @SoxOn35th.

Featured Photo: Brett Davis-USA TODAY Sports

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